Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2025
Syntra Solution Limited ("Syntra," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.
1. Information We Collect
Personal Information You Provide
When you contact us, request a consultation, or engage our services, we may collect:
- Name, job title, and company or organization name
- Email address and phone number
- Information related to your Workday implementation needs
- Any other information you choose to provide in communications with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information (type, operating system, language)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide consulting services
- Communicate with you about our services, updates, and industry insights
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our agreements
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and delivering services (e.g., hosting, analytics)
- Professional advisors such as lawyers, auditors, and insurers where necessary
- Legal authorities when required by law, regulation, or legal process
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: contact@syntrasolution.com
- Phone: +1 (808) 232-1653
- Address: RM A02, 15/F Everwin Centre, 72 Hung To Road, Kwun Tong, Hong Kong
